Sonder Holdings Inc. (Nasdaq: SOND) (“Sonder” or the “Company”), a leading global brand of premium, design-forward apartments and intimate boutique hotels serving the modern traveler, today announced its fourth quarter and full year 2024 financial results and filed the related Annual Report on Form 10-K, which can be found on the Company’s website at investors.sonder.com.

Fourth Quarter 2024 Financial Highlights1

  • RevPAR was $180, a 19% increase year-over-year
  • Occupancy Rate was 85%, a three percentage point increase year-over-year
  • Bookable Nights were 897,000, an 18% decrease year-over-year, driven by the Portfolio Optimization Program (described further below)
  • Revenue was $161 million, a 2% decrease year-over-year
  • Net Income was $31 million, a 128% increase year-over-year, including a $(92) million change in fair value of the forward contract, related to the preferred stock transaction completed on August 13, 2024
  • Adjusted EBITDA2 was $(20) million, a 51% increase year-over-year
  • Adjusted EBITDAR2 was $50 million, a 20% increase year-over-year
  • Cash Used In Operating Activities was $39 million, a 1% increase year-over-year
  • Adjusted Free Cash Flow2 was $(26) million, a 30% increase year-over-year
  • Total Cash, Cash Equivalents and Restricted Cash was $72 million, which included $51 million of restricted cash as of December 31, 2024
  • Live Units were approximately 9,900 as of December 31, 2024
  • Total Portfolio was approximately 10,700 as of December 31, 2024

Full Year 2024 Financial Highlights

  • RevPAR was $159, a 5% increase year-over-year
  • Occupancy Rate was 81%, a one percentage point decrease year-over-year
  • Bookable Nights were 3,911,000, a 2% decrease year-over-year, driven by the Portfolio Optimization Program (described further below)
  • Revenue was $621 million, a 3% increase year-over-year
  • Net Loss was $224 million, a 24% decrease year-over-year, including a $93 million lease adjustment gains, net, a $84 million loss on preferred stock issuance, and a $29 million change in fair value of the forward contract, each related to the preferred stock transaction completed on August 13, 2024 for $43 million of new convertible preferred equity
  • Adjusted EBITDA2 was $(105) million, a 38% increase year-over-year
  • Adjusted EBITDAR2 was $196 million, a 30% increase year-over-year
  • Cash Used in Operating Activities was $129 million, a 17% increase year-over-year
  • Adjusted Free Cash Flow2 was $(90) million, a 25% increase year-over-year

Long-Term Strategic Licensing Agreement with Marriott International

Sonder entered into a long-term strategic licensing agreement with Marriott International, Inc. (NASDAQ: MAR) (“Marriott”) in August 2024 and completed the full Marriott integration in the second quarter of 2025. As of June 2025, all Sonder properties are available for booking on Marriott’s digital channels and platform, including Marriott.com and the Marriott Bonvoy® mobile app under the new “Sonder by Marriott Bonvoy” collection. Sonder’s properties also participate in the Marriott Bonvoy® travel platform.

Portfolio Optimization Program

In November 2023, Sonder implemented a portfolio optimization program to mitigate losses related to certain underperforming properties and to assess the Company’s portfolio of rents relative to current operations and existing market rents. As of December 31, 2024, Sonder signed agreements to exit or reduce rent for approximately 110 buildings, or 4,500 units, as part of the portfolio optimization program. Of the approximately 85 buildings, or 3,300 units, with finalized exit agreements, Sonder had exited approximately 80 buildings, or 3,200 units, as of December 31, 2024. As of June 30, 2025, all 85 buildings, or 3,300 units with finalized exit agreements were exited.

About Sonder

Sonder (NASDAQ: SOND) is a leading global brand of premium, design-forward apartments and intimate boutique hotels serving the modern traveler. Launched in 2014, Sonder offers inspiring, thoughtfully designed accommodations and innovative, tech-enabled service combined into one seamless experience. Sonder properties are found in prime locations in 41 cities, spanning nine countries, and three continents.

To learn more, visit http://www.sonder.com or follow Sonder on Instagram, LinkedIn or X.

Download the Sonder app on Apple or Google Play.

1 $ figures represent metrics for the three months ended December 31, 2024, except where otherwise noted. % figures represent year-over-year growth for the three months ended December 31, 2024 compared to the three months ended December 31, 2023.

2 Adjusted EBITDA, Adjusted EBITDAR, and Adjusted Free Cash Flow are non-GAAP financial measures. See “Non-GAAP Financial Measures” for additional information on non-GAAP financial measures and a reconciliation to the most comparable GAAP measures

SONDER HOLDINGS INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

(in thousands, except share data)

December 31, 2024

December 31, 2023

Assets

Current assets:

Cash and cash equivalents

$

20,786

$

95,763

Restricted cash

51,268

40,734

Total cash, cash equivalents and restricted cash

72,054

136,497

Accounts receivable, net

13,918

7,999

Prepaid expenses

4,141

5,366

Other current assets

9,733

11,345

Total current assets

99,846

161,207

Property and equipment, net

5,933

22,775

Operating lease right-of-use “ROU” assets

1,013,854

1,322,135

Other non-current assets

17,544

15,150

Total assets

$

1,137,177

$

1,521,267

Liabilities and stockholders’ deficit

Current liabilities:

Accounts payable

$

33,724

$

23,560

Accrued liabilities

32,621

36,040

Taxes payable

22,224

14,005

Other current liabilities

5,513

2,586

Deferred revenue

71,729

61,971

Current portion of long-term debt, net

1,000

168,710

Current operating lease liabilities

171,736

199,364

Total current liabilities

338,547

506,236

Non-current operating lease liabilities

1,009,169

1,389,580

Long-term debt, net

217,236

1,500

Other non-current liabilities

8,113

652

Total liabilities

1,573,065

1,897,968

Mezzanine equity:

Series A redeemable convertible preferred stock

162,907

Stockholders’ deficit:

Common stock

1

1

Additional paid-in capital

977,112

977,503

Cumulative translation adjustment

7,360

4,976

Accumulated deficit

(1,583,268

)

(1,359,181

)

Total stockholders’ deficit

(598,795

)

(376,701

)

Total liabilities and stockholders’ deficit

$

1,137,177

$

1,521,267

SONDER HOLDINGS INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)

(in thousands, except share data)

Three months ended
December 31,

Year ended
December 31,

2024

2023

2024

2023

Revenue

$

161,078

$

164,264

$

621,272

$

602,066

Costs and operating expenses:

Cost of revenue (excluding depreciation and amortization)

89,237

102,951

377,243

392,898

Operations and support

42,660

58,487

184,343

212,913

General and administrative

40,102

19,145

123,390

112,082

Research and development

3,031

5,076

16,522

22,365

Sales and marketing

21,135

23,672

84,248

78,566

Impairment losses

13,164

58,078

13,164

59,165

Integration costs

1,066

1,066

Restructuring and other charges

17

3,913

2,119

Total costs and operating expenses

210,412

267,409

803,889

880,108

Loss from operations

(49,334

)

(103,145

)

(182,617

)

(278,042

)

Interest expense, net

9,618

7,124

34,213

25,409

Change in fair value of SPAC Warrants

(94

)

59

(87

)

(615

)

Change in fair value of Earn Out Liability

(25

)

(230

)

(30

)

(2,372

)

Lease adjustment (gains), net

2,404

(1,569

)

(93,175

)

(10,145

)

Loss on preferred stock issuance

83,812

Change in fair value of forward contract

(91,955

)

28,652

Other expense (income), net

1,947

4,520

(9,909

)

6,282

Total non-operating (income) expense, net

(78,105

)

9,904

43,476

18,559

Income (loss) before income taxes

28,771

(113,049

)

(226,093

)

(296,601

)

Benefit for income taxes

(2,632

)

(1,060

)

(2,006

)

(933

)

Net income (loss)

$

31,403

$

(111,989

)

$

(224,087

)

$

(295,668

)

Basic and diluted net income (loss) per common share

$

4.55

$

(10.20

)

$

(20.69

)

$

(27.04

)

Other comprehensive income (loss):

Net income (loss)

$

31,403

$

(111,989

)

$

(224,087

)

$

(295,668

)

Change in foreign currency translation adjustment

7,017

(4,801

)

2,384

(8,050

)

Comprehensive income (loss)

$

38,420

$

(116,790

)

$

(221,703

)

$

(303,718

)

SONDER HOLDINGS INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

For the years ended December 31,

2024

2023

Cash flows from operating activities:

Net loss

$

(224,087

)

$

(295,668

)

Adjustments to reconcile net loss to net cash used in operating activities:

Depreciation and amortization

16,989

22,147

Stock-based compensation

8,005

28,494

Amortization of operating lease ROU assets

171,078

194,863

Impairment losses

13,164

59,165

Lease adjustment gains, net

(93,175

)

(10,145

)

Credit loss expense

9,170

1,083

(Gain) loss on foreign exchange

(1,947

)

(5,691

)

Capitalization of paid-in-kind interest on long-term debt

29,383

26,934

Amortization of debt issuance costs

129

12

Amortization of debt discounts

3,345

2,557

Change in fair value of SPAC Warrants

(87

)

(615

)

Change in fair value of Earn Out Liability

(30

)

(2,372

)

Change in fair value of forward contracts

28,652

Loss on preferred stock issuance

83,812

Other operating activities

1,658

40

Changes in:

Accounts receivable

(15,340

)

(2,591

)

Prepaid expenses

1,161

3,657

Other current and non-current assets

(2,453

)

(636

)

Accounts payable

11,558

6,810

Accrued liabilities

(4,646

)

3,839

Taxes payable

8,907

(727

)

Deferred revenue

10,227

20,068

Operating lease ROU assets and operating lease liabilities, net

(186,750

)

(162,327

)

Other current and non-current liabilities

2,055

199

Net cash used in operating activities

(129,222

)

(110,904

)

Cash flows from investing activities:

Purchase of property and equipment

(3,107

)

(10,637

)

Proceeds on the disposition of property and equipment

1,558

71

Proceeds of Key Money Investment

7,500

Capitalization of internal-use software

(222

)

(1,796

)

Net cash provided by (used in) investing activities

5,729

(12,362

)

Cash flows from financing activities:

Repayment of debt and related fees

(1,011

)

(35,240

)

Proceeds from issuance of debt

20,000

3,000

Payment of issuance costs

(2,438

)

Proceeds from preferred stock issuance

43,300

Proceeds from exercise of stock options and common stock warrants

8

Net cash provided by (used in) financing activities

59,851

(32,232

)

Effects of foreign exchange on cash

(801

)

2,809

Net change in cash, cash equivalents, and restricted cash

(64,443

)

(152,689

)

Cash, cash equivalents, and restricted cash at beginning of year

136,497

289,186

Cash, cash equivalents, and restricted cash at end of year

$

72,054

$

136,497

SONDER HOLDINGS INC. AND SUBSIDIARIES

NON-GAAP FINANCIAL INFORMATION(2)

Reconciliation of Non-GAAP Financial Measure: Reconciliation of Cash Used in Operating Activities to Adjusted Free Cash Flow (“FCF”)

Three months ended December 31,

Year ended December 31,

(in thousands)

2024

2023

2024

2023

Cash used in operating activities

$

(38,771

)

$

(38,367

)

$

(129,222

)

$

(110,904

)

Cash provided by (used in) investing activities

7,824

74

5,729

(12,362

)

FCF, including cash received from Key Money investment and cash paid for lease terminations, restructuring, and professional fees

(30,947

)

(38,293

)

(123,493

)

(123,266

)

Cash received from Key Money investment

(7,500

)

(7,500

)

Cash paid for non-recurring professional fees

11,266

22,566

Cash paid for restructuring costs

1,398

172

4,363

2,322

Cash paid for lease termination costs

164

1,343

14,499

1,343

Cash paid for integration costs

52

52

Adjusted FCF

$

(25,567

)

$

(36,778

)

$

(89,513

)

$

(119,601

)

Reconciliation of Non-GAAP Financial Measure: Reconciliation of Net Loss to Adjusted EBITDA

Three months ended December 31,

Year ended December 31,

(in thousands)

2024

2023

2024

2023

Net loss

$

31,403

$

(111,989

)

$

(224,087

)

$

(295,668

)

Interest expense, net

9,618

7,124

34,213

25,409

Benefit for income taxes

(2,632

)

(1,060

)

(2,006

)

(933

)

Depreciation and amortization expense

3,639

3,239

16,989

22,147

EBITDA

42,028

(102,686

)

(174,891

)

(249,045

)

Stock-based compensation

1,603

4,512

8,005

28,494

Lease adjustment (gains), net

2,404

(1,569

)

(93,175

)

(10,145

)

Impairment loss

13,164

58,078

13,164

59,165

Loss on preferred stock issuance(1)

83,812

Change in fair value of forward contract

(91,955

)

28,652

Restructuring and other related charges

17

3,913

2,119

Non-recurring professional fees

11,366

23,971

Integration costs

1,066

1,066

Adjusted EBITDA

$

(20,307

)

$

(41,665

)

$

(105,483

)

$

(169,412

)

(1)

Includes $1.3 million associated with the preferred stock participation right.

(2)

See Non-GAAP Financial Measures section for definitions of the Company’s Non-GAAP financial measures.

Reconciliation of Non-GAAP Financial Measure: Reconciliation of Adjusted EBITDA to Adjusted EBITDAR

Three months ended December 31,

Year ended December 31,

(in thousands)

2024

2023

2024

2023

Adjusted EBITDA

$

(20,307

)

$

(41,665

)

$

(105,483

)

$

(169,412

)

Operating lease related rent charges

70,802

83,592

301,578

320,252

Adjusted EBITDAR

$

50,495

$

41,927

$

196,095

$

150,840

Definitions

Key Money

Key Money (“Key Money”) represents $7.5 million received on April 11, 2025 from Marriott, completing the $15.0 million investment from Marriott under the Marriott Agreement.

RevPAR

Revenue Per Available Room (“RevPAR”) represents the average revenue earned per available night and can be calculated either by dividing revenue by Bookable Nights, or by multiplying Average Daily Rate by Occupancy Rate. Average Daily Rate represents the average revenue earned per night occupied and is calculated as Revenue divided by Occupied Nights. Occupancy Rate is calculated as Occupied Nights divided by Bookable Nights. Bookable Nights represent the total number of nights available for stays across all Live Units. This excludes nights lost to full building closures of greater than 30 nights. Occupied Nights represent the total number of nights occupied across all Live Units.

Live Units & Total Portfolio

Total Portfolio consists of Live Units and Contracted Units. Live Units are defined as units which are available for guests to book. Contracted Units are units for which Sonder has signed real estate contracts, but are not yet available for guests to book.

Non-GAAP Financial Measures

Adjusted EBITDA

Adjusted EBITDA is defined as net income (loss) as adjusted to eliminate the impact of net interest expense, provision (benefit) for income taxes, depreciation and amortization expense, and certain other items as indicated. The exclusion of these items and other similar items in our non-GAAP presentation should not be interpreted as implying that these items are non-recurring, infrequent or unusual. The Company believes Adjusted EBITDA is meaningful to investors as it is the primary operating performance measure that the Company focuses on internally to evaluate its core operating performance. Adjusted EBITDA provides a consistent basis for comparison across reporting periods by excluding interest, taxes, depreciation and amortization, and certain one-time, non-recurring or non-operational items, such as lease adjustment gains, net, restructuring and other related charges, and professional fees related to discrete projects such as fees associated with the integration in connection with the strategic licensing agreement with Marriott and restatement activities. It serves as a key measure for the Company to align its financial performance with its internal financial planning and analysis.

Adjusted EBITDAR

Adjusted EBITDAR is defined as Adjusted EBITDA adjusted for operating lease related rent charges. The Company believes Adjusted EBITDAR is meaningful to investors as it is an operating performance measure that further enables the Company to assess its operating performance independent of operating leases, offering insights into its cash flow and performance.

Adjusted Free Cash Flow

Adjusted Free Cash Flow (“Adjusted FCF”) is defined as cash used in operating activities plus cash provided by (used in) investing activities, excluding the impact of the Key Money investment, lease terminations, restructuring, and non-recurring professional fee charges related to non-operational activities. The most directly comparable GAAP financial measures are cash used in operating activities when combined with cash provided by (used in) investing activities. The Company’s near-term focus is to reach sustainable positive Adjusted FCF as described in its Cash Flow Positive Plan in the Annual Report on Form 10-K. The Company believes Adjusted FCF is meaningful to investors as it is the primary liquidity measure that the Company focuses on internally to evaluate its progress towards the objectives outlined in its Cash Flow Positive Plan. The Company believes that achieving its goals around this measure will put it on a path to financial sustainability and will help fund its future growth. In addition, Adjusted FCF may not provide a complete understanding of the Company’s cash flow as a whole. As such, this measure should be reviewed in conjunction with the Company’s GAAP cash flow.

Presentation of these measures are not intended to be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 that are based upon current expectations or beliefs, as well as assumptions about future events. Forward-looking statements include all statements that are not historical facts and can generally be identified by terms such as “could,” "estimate," “expect,” “intend,” “may,” “plan,” "potentially," or “will” or similar expressions and the negatives of those terms. These statements include, but are not limited to, statements relating to the Company’s financial performance, the numbers of units and other metrics, the portfolio optimization program and other cost optimization measures, operational and strategic initiatives, the Company’s integration efforts under its long-term strategic licensing agreement with Marriott, and information concerning possible or assumed future financial or operating results and measures. These forward-looking statements are not guarantees of future performance, conditions or results. Actual results could differ materially from those expressed in or implied by the forward-looking statements due to a number of risks and uncertainties, including the risks and uncertainties described in the Company’s reports filed with the Securities and Exchange Commission, and under the heading “Risk Factors” in its most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q, which are available at www.sec.gov. The forward-looking statements contained herein are only as of the date of this press release. Except as required by law, the Company does not undertake any obligation to update or revise its forward-looking statements to reflect events or circumstances after the date of this press release.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250723494442/en/

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